Returns & Refund Policy
Return Eligibility
- Only non-perishable, unopened, and unused items are eligible for return.
- Returns must be requested within 48 hours of delivery.
- Perishable items (fruits, vegetables, dairy, frozen goods) are non-returnable unless damaged or incorrect.
Damaged or Wrong Items
If you receive a damaged or incorrect product, please email us within 24 hours at info@indiamarthk.com with:
- Order number
- Product name
- Photo of the item received
Refunds
- Refunds (if approved) will be processed within 7 working days to the original payment method.
- Delivery fees are non-refundable unless the issue was our fault.
No Returns for:
- Opened or used items
- Products with tampered packaging
- Items returned after 48 hours